Architectural Alignment
Your business objectives and the processes you use to accomplish those objectives are the the foundation of what specific technologies you use. We ensure the technology is a good fit for what you’re using it for. Where it is out of alignment, we offer solutions with cost vs benefit. If you decide to migrate, we will create transition plans and system design.
IT Strategy and Consulting
We serve as your technology advisor. We help you make better informed decisions about technology. We create clear technology roadmaps that support your business goals. We perform regular reviews to remove unnecessary tools and wasted spending. We plan smooth transitions when moving to new systems. We also help you meet cybersecurity and compliance requirements for your industry. People, processes, operational environment, resiliency, security – all the faucets of the technological topology must form a cohesive architecture. We’d like to partner with you in achieving optimal utility and lowest TCO from your IT.
Health Check
Our Health Check is a free service intended to find technologies and/or workflows where we can add value at low cost. Contact us to get your free assessment.
Automation: Legacy and Intelligent
Automation increases productivity and if applied to repetitive processes, reduces cost. We build automation using the simplest and most reliable method for each task. For most repeating work, we use straightforward rules-based automation. This handles things like data entry, invoicing, reporting, and connecting different software programs.
When a task needs more intelligence, such as understanding language or documents, we carefully add LLM powered processes. We install our OptiTek Runtime Engine directly on your systems so there are no extra hosting fees. We safety and emergency stop options to ensure LLMs don’t hallucinate you into a deficit.
Cloud Analysis, Transition, Automation, and Instrumentation
Cloud services are not beneficial for every environment. Many organizations have transitioned to cloud, moving the mess they had on-prem into the cloud and merely relocated where they are wasting resources. We analyze the tech environment to determine if cloud is advantageous and how to deploy it to achieve the best value and utility. We create transition strategies and automation to ensure your cloud services are deployed and operated consistently to improve availability. We also integrate cloud instrumentation into your ITSM to monitor performance, utilization, and costs.
We also specialize in virtual desktop environments. Compute on your desktop is expensive compared to compute remotely. We provide analysis of options and cost vs benefit breakdown for your environments.
IT Service Management (ITSM) Analysis, Integration, Instrumentation, Improvement
Have you ever had to install a speedometer on a new car? Oil pressure or voltage meter? An automobile comes with all the instrumentation to both operate it and to isolate malfunctions. Oddly enough, these are usually afterthoughts on IT systems and they are often inadequate.
OptiTek will perform a complete ITSM analysis – both tools and processes within the ITIL framework, identify gaps, provide recommendations for improvement and an implementation road-map.
Differentiated Services
Differentiated Services is a congestion management strategy that classifies network traffic and then handles each class according to policies that ensure delay and loss sensitive traffic avoid congestion. Our approach starts with traffic analysis and alignment to business objectives. From there we build the DiffServ model, which includes classifying, marking, routing, and queuing strategies. We provide detailed design and implementation plans and can perform implementation as well.
Network Traffic Engineering
We provide MPLS Traffic Engineering and can accomplish this through static models leveraging utilization metrics or dynamic modeling with collected traffic overlays.
Fault Tolerant Design
OptiTek will analyze your infrastructure to assess reliability and survivability. We design fault tolerant typologies and transition plans that minimize service disruption.
Modeling and Predictive Analysis
We have experience using advanced modeling tools to model large scale environments including:
- Enterprise networks – data center design and transition
- Carrier networks – Large carrier VPN networks supporting numerous customers and service level agreements.
- Applications – Characterize application traffic and overlay it across infrastructure at scale to predict performance and utilization.